From lead to repeat customer — never lose the thread.
Becko's sales suite tracks every quote, every itinerary, every conversation and every booking — against a single customer record that the whole agency shares.
Every lead, from every channel, in one queue.
Facebook lead ads, Instagram DMs, WhatsApp enquiries, web forms, walk-ins — all routed to the right brand, the right agent, in seconds. No more "did anyone reply to that?"
- Auto-routing rules per brand, region or agent load
- Source tracking — see which channel actually books
- SLA timers on every lead to flag slow responders
- Auto-link to existing customers based on phone/email
Quotes that actually convert.
Build a quotation from a template or from a live itinerary in 90 seconds. Send a branded, public link the customer can accept on their phone. Track who opened, who shared, and who counter-offered.
- Reusable quotation templates per destination
- Branded public share link with one-click acceptance
- Customer open / share / accept tracking
- Quote-to-booking conversion analytics by agent
Day-by-day itineraries customers want to forward to friends.
Drag in flights, hotels, transfers and activities. Combine multi-destination trips into reusable combinations. Send a public link with maps, photos and your branding — no PDF wrestling.
- Drag-and-drop itinerary builder, day-by-day
- Combinations: pre-bundle multi-stop packages
- Brand-aware itinerary share link with photos & maps
- Auto-attach to the booking when accepted
Every customer, fully understood.
Past trips, preferences, passport numbers, conversations across every channel, outstanding balances, lifetime value — one record, no surprises.
- Unified profile: bookings, quotes, messages, finance
- Auto-merge duplicates across WhatsApp / FB / IG
- Lifetime value, repeat rate, propensity score
- GDPR-aware data deletion workflow
The full sales toolkit.
Masterview
Every brand, every team, every booking — rolled up in one screen managers actually open.
Team Performance
Conversion rate, margin, quote-to-book time and SLAs per agent — fair, transparent, comparable.
Brand Performance
Drill into each brand's funnel, customer mix, profit and refunds.
Quotation Analytics
What's winning, what's losing, and at what price point. Pricing decisions, made on data.
Customer Insights
Cohorts, churn signals and 'ready-to-book' segments you can market to.
Sales Settings
Configure routing rules, SLA targets, quotation templates and itinerary defaults per brand.
Turn enquiries into bookings — without losing your weekends.
See how Becko's sales suite plugs into your own funnel.
Book a demo