Unified Messenger

One inbox. Every channel. Every brand.

WhatsApp Business, Facebook Messenger, Instagram DMs, page comments and customer database — finally in one screen. Add an AI agent that books leads while you sleep.

Unified inbox

Stop losing leads in three different apps.

Every message your brand receives — WhatsApp, Insta, Facebook, page comments — funnels into one threaded inbox. Assign to agents, snooze, tag, internal-note, and link every conversation to a customer profile.

  • Multi-channel, multi-brand inbox
  • Auto-link to existing customer by phone/email
  • Snooze, tag, assign, internal notes
  • Live typing & read receipts
💚 Maria · Maldives
📷 Rohan · Phuket
📘 FB Lead · Bali
💬 Comment · Reel #88
💚 Sandra · Dubai
Hi! Can you do Maldives for 2 in Nov?
Yes — found 6 packages in your dates. Want to see the W Maldives quote at $4,210pp?
Send please 🙏
✓ Quote sent · Pipeline → Quoted
AI Flow Agents

An AI agent on every channel — trained on your business.

Build a flow once. The AI knows your destinations, your pricing, your policies and your tone — and books while your team sleeps. Hand off to a human any time with full context.

  • Train on playbooks, catalogs, FAQs and previous conversations
  • Flow builder for guided journeys (lead-qualify, quote, balance-due)
  • Full conversation logs & performance analytics
  • Seamless human handoff with notes & tags preserved
Avg response
8s
−97%
AI handled
63%
no human
Conversion
28%
+12 pts
Playbook · Maldives enquiriesActive
Playbook · Balance due reminderActive
Playbook · After-trip reviewActive
Training · 2,840 past chatsIndexed
WhatsApp Business

Everything WhatsApp Business should be.

Templates, broadcasts, deep-links, catalogs, automations, compliance and analytics — all baked in. Run your entire WhatsApp business inside Becko.

  • Template management with Meta-approval status tracked live
  • Segmented broadcasts with delivery, read & reply funnels
  • Product catalogs synced from your booking inventory
  • Deep-link generator with brand + agent context
  • Automation builder for balance reminders, post-trip reviews, anniversaries
  • Compliance dashboard — opt-ins, opt-outs, message-window status
Templates
24
22 approved · 2 pending
Broadcasts
1,840
94% delivered
Catalog SKUs
312
All synced
Deep links
87
1,240 clicks

Every messenger workflow, covered.

Inbox

Threaded, multi-channel inbox per brand.

Pipeline

Conversation kanban: New → Engaged → Quoted → Booked.

AI Agents

Build, train, deploy and audit flow agents.

Playbooks

Reusable conversation playbooks for common journeys.

Analytics

Channel performance, response times, conversion rates.

Conversation Metrics

Resolution time, AI vs human handle, satisfaction.

Comments

FB & IG page comments piped into the inbox.

Contacts & Users

Auto-linked to customer profiles.

Broadcasts

WhatsApp & Facebook segmented broadcasts.

WhatsApp Catalogs

Sync booking inventory to WhatsApp.

Deep Links

One link → right brand, right agent, right context.

Compliance

Opt-ins, opt-outs, 24h windows — Meta-aware by default.

FB Subscribers

Manage subscribers from page subscriptions and broadcasts.

Instagram Settings

Inbox preferences, DM templates, auto-replies.

Reply to every customer. Without hiring more agents.

Pilot Becko Messenger on one brand for two weeks — measure the lift, then scale.

Book a demo